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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Brown

September 27, 2025

5  out of  5
rating by Mike Brown
"Best service in town!"
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Kayse Rice

September 27, 2025

5  out of  5
rating by Kayse Rice
"Megan at the front desk is always so kind and easy to work with! Any time I’ve had to come and sign any paperwork she has it ready when I walk in so I don’t have to wait. Jodi, my agent, is super sweet and always so helpful!"
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Megan Thompson

September 27, 2025

5  out of  5
rating by Megan Thompson
"Megan was super sweet on helping me when I got in a car wreck! She talked me through what I needed to do & made the process easy!"
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Heather Sims

September 27, 2025

5  out of  5
rating by Heather Sims
"Josh Fuselier’s office is amazing! Megan was very down to earth and helpful. Would definitely recommend this office to get your insurance."
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Alex Reemes

September 27, 2025

5  out of  5
rating by Alex Reemes
"Megan recently helped me look into life insurance for my family ; she helped me understand what option was best for our needs and really gave me a new outlook on things I hadn’t considered before. She is excellent at her job and I can tell she loves what she does. If you need life insurance, ask for her! She is the BEST!"
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Madisyn Bagwell

September 27, 2025

5  out of  5
rating by Madisyn Bagwell
"Love this office! The staff are so helpful and so personable!"
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Conner Wyly

September 26, 2025

5  out of  5
rating by Conner Wyly
"Great service and people were very friendly. Megan was awesome"
We responded:
"Thank you Conner! You are appreciated! "
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Angela Sullivan

September 24, 2025

5  out of  5
rating by Angela Sullivan
"Megan is always helpful and nice Everytime I call in to pay my insurance.. she is so helpful that when I do have to come into the office I always ask for her.."
We responded:
"Thank you for the five star review Angela! You are appreciated here. Thank you, Josh"
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Aubrey Sanderson

September 24, 2025

5  out of  5
rating by Aubrey Sanderson
"JB & Megan ARE THEY ABSOLUTE BEST! 1000/10 RECOMMEND! Yall goo see them right NOW!"
We responded:
"Thank you for the kind words and 5 Star review! You are appreciated! -Josh Fuselier State Farm"
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Pamela Putman

September 22, 2025

5  out of  5
rating by Pamela Putman
"I switched to State Farm a few years ago and I wish l had done so sooner. I usually deal with Randi and Megan and they are both professional, efficient and friendly. I will continue to recommend this agency to friends and family."
We responded:
"Thank you for the best review Pamela! We strive to provide excellent customer service and your review confirms that. Whether you need help with auto insurance, homeowners insurance, life nsurance, or business insurance we have you covered You are appreciated! -Josh Fuselier State Farm"
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Johnathan Newman

September 21, 2025

5  out of  5
rating by Johnathan Newman
"The staff at Josh Fuselier State Farm is one of a kind! I feel welcome every-time I walk in ; Megan is always so helpful too.Josh is the best agent around."
We responded:
"Thank you for the kind words and the great review Jonathan! We strive to be the number one Auto insurance agency as well as make our customers and community aware of life insurance. Megan is great at that conversation. You are appreciated! Josh Fuselier State Farm"
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Austin Whitt

September 17, 2025

5  out of  5
rating by Austin Whitt
"Helped me get a great insurance price and very helpful!"
We responded:
"Thank you for the 5 Star review! We’re not perfect Austin, but we strive to provide excellent customer service! You’re safe with us and we will protect your home, Auto, and Life with Insurance like it was our own. You are appreciated! -Josh Fuselier State Farm "
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Parker Robinson

September 17, 2025

1  out of  5
rating by Parker Robinson
"This agency (Josh Fuselier State Farm) made a serious mistake with my auto coverage. I specifically requested that they cancel coverage on my old 2009 Lexus, but they mistakenly dropped coverage on both my old and new car. Instead of admitting the error and correcting it, they’ve been trying to charge me over $1,800 for the seven months I was unknowingly uninsured. During this time I never received a bill via email, mail, or phone. Nothing. I attached a screenshot where they confirmed canceling my old Lexus policy, but nothing about my new car, which was supposed to remain covered. When I reached out directly to Josh Fuselier, he wasn’t able to help. I eventually went to a local State Farm office here in Austin (Casey Clark’s office), and they confirmed this situation was not handled properly. They are working to correct the issue, but it has now been nearly two months since I first raised this. I don’t leave reviews lightly, but the way this was handled has been unacceptable. Customers deserve honesty, accountability, and quick resolution when mistakes are made, rather than gas lighting them."
We responded:
"We wish you the best with your new agent "
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Mike Woods

September 17, 2025

5  out of  5
rating by Mike Woods
"I would highly recommend Josh Fuselier State Farm. Megan is amazing to work with. She helped me with my life insurance recently. She is my go to girl."
We responded:
"Thank you for recognizing Megan for her dedication to our customers. She truly loves helping and especially with Life Insurance. She has a great story and understands our community’s need for Life and Health Insurance. Mike, you and Lisa are appreciated! -Josh Fuselier State Farm"
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larry shelton

September 16, 2025

5  out of  5
rating by larry shelton
"I have been using this State Farm office for over 12 years. They have always taken care of of my problems promptly and efficiently including contacting the claims department and getting them to move forward at times that they were dragging."
We responded:
"Larry, you are appreciated! Your kinds words for our agency and our customer service means a lot to us. -Josh Fuselier State Farm Team "
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Lisa Woods

September 12, 2025

5  out of  5
rating by Lisa Woods
"I love Josh Fuselier State Farm! Megan is absolutely wonderful to work with. She is so helpful and has the sweetest personality. She goes over and above to give excellent customer service. She is an asset to your office. I feel welcomed anytime I come in"
We responded:
"We really appreciate the kind words and recognizing Megan for her excellent customer service! She is the example of what we strive for. You are appreciated Lisa! - Josh Fuselier State Farm "
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D W

September 11, 2025

5  out of  5
rating by D W
"very well customer service!!! cannot reccomend them enough. megan was wonderful at getting me swapped over, saving me lots, and she sat with me for as long as it took to set my app and account up .i could not have done without her"
We responded:
"Thank you for the kind words and for recognizing Megan. She is the example of our effort for Excellent Customer Service! DW, you are appreciated! -Josh Fuselier State Farm"
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Lori Wilds

September 10, 2025

5  out of  5
rating by Lori Wilds
"Josh Fuselier/State Farm I have been working with Megan for many years. She has been wonderful to work with. She is very knowledgeable and has always been quick to respond to me with any questions or concerns I might have."
We responded:
"Lori, thank you for the kind words and the five star review. We think Megan is the example of the excellent customer service that we strive for at our agency. You are appreciated! - Josh Fuselier State Farm"
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Tyler Thomas

September 9, 2025

5  out of  5
rating by Tyler Thomas
"Ms. Megan did a great job helping me out and was very quick"
We responded:
"Thank you for 5 Star Review and kind words Tyler. We are here to help with all of your insurance needs. You or anyone you know give us a call when you have questions. You are appreciated! -Josh Fuselier State Farm Team"
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Michael Floyd

September 9, 2025

5  out of  5
rating by Michael Floyd
"Couldn’t say greater things about the staff at Josh’s office. Everytime I go in the office I feel welcomed and Megan is always quick to help me out and answer my questions. If you don’t have your insurance here you need to, Josh is a cool agent to work with. And feels more like family than just business. JB and the whole team are wonderful."
We responded:
"We feel the same way about you, Michael! Our goal is to provide excellent customer service and support you whether it be insurance, or the use of our many resources to help with life’s issues. You are appreciated buddy and I’m glad to know you. -Josh"
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Layton Procell

September 2, 2025

5  out of  5
rating by Layton Procell
"Great service and they are always there to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Josh Fuselier State Farm Team"
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Holly Hebert

August 23, 2025

5  out of  5
rating by Holly Hebert
"Megan was very helpful, made the process super easy and simple, really down to earth and friendly, and ended up saving me $300 a month! Can’t recommend her enough!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Josh Fuselier Agency Team "
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Scott Jones

August 15, 2025

5  out of  5
rating by Scott Jones
"Best insurance company in town"
We responded:
"Thank you for the 5 STAR review! You are appreciated Scott "
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Haleigh Poole

August 7, 2025

5  out of  5
rating by Haleigh Poole
"We love Josh Fuselier State Farm! They are always so easy to work with and so helpful when it comes to all of my questions. Megan is so sweet and did her absolute best to help me in my need! Very thankful we found them!"
We responded:
"Haleigh, thank you for trusting us with your insurance needs. I feel our Customer Service Team is second to none and State Farm is still leading in best price for Auto Insurance, Homeowners Insurance, and Life Insurance especially when you bundle! Now is the time to be with State Farm and Josh Fuselier Agency. You are appreciated Haleigh! 🏁🏆👏🏼"
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Douglas Mckay

July 22, 2025

5  out of  5
rating by Douglas Mckay
"Don't walk, you better run Josh Fuselier & the team there!!! Let say true blessing they help me and my family save a lot of money on auto & home owner insurance!!!! I didn't realize how much I was overpaying on my auto insurance. I was with geico for years, paying $518.53 And I thought that was normal, and that was the best I was gonna get. We all know things are not getting any cheaper, so we need to try to save as much as we can!!! Im till in shock, how much i'm paying now 2 vehicles!!! Now I'm paying $229.77 a month. WOW, A TRUE BLESSING!!!!!!! I am now saving $288.36 a month !!! Yall better run Josh Fuselier & the team see what they can save you & your family money on auto insurance !!!!!"
We responded:
"We really appreciate the glowing review! We also agree that anyone looking for better rates and absolutely better customer service from their insurance company needs to give us a call. You are appreciated! Josh Fuselier State Farm Team ✅💵🚗🏠⭐️⭐️⭐️⭐️⭐️"