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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Porter

Amy Porter

October 28, 2024

5  out of  5
rating by Amy Porter
"Great people who tried to get the best rate with great coverage for home and auto!"
We responded:
"Thank you Amy! We will do our best to help with any of your insurance needs including Life insurance. You are appreciated! 💯❤️🚗🏡"
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Sandra 2much4ya B4Yah

October 18, 2024

5  out of  5
rating by Sandra 2much4ya B4Yah
"What Can’t I Say About My State Farm Agent Josh Fuselier and the Staff of Professional Women and Men Attentiveness to My Families Insurance Needs.Their Very Courteous in Person and Over the Phone there’s No Placing You on Hold just Straight Focus upon Your Questions or Concerns with My State Farm Agent Josh F. & his Awesome Staff"
We responded:
"😂😂 Sandra, I love this review!! Thank you for letting everyone know how we take the time to love on you! We are here to help with Auto Insurance, Homeowners, Life, Long Term Care, and others like Business Insurance. We’ll take the time to listen and help with all of your needs. We’ll even serve you some cake! 🎂 (That photo though! 😂) -Josh Fuselier State Farm Team"
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Sugeily Ruiz

October 18, 2024

5  out of  5
rating by Sugeily Ruiz
"All the staff are so kind and helpful. Would definitely recommend Josh Fuseiler State Farm!! Thank you Aileen! I appreciate you!"
We responded:
"Thank you for the kind words and thank you for rating us a 5 Star Google Review. Our team members love what they do and we someone available for all your Auto, Home, Life, and Business insurance needs! -Josh Fuselier State Farm Team 💯💪🏽🏡🚗"
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Carol Coleman

October 11, 2024

5  out of  5
rating by Carol Coleman
"After shopping around for home insurance and car insurance Aileen was able to get me the best price that I could find not only was their price was the best for the most coverage and she was patient and professional Highly recommended"
We responded:
"Carol, thank you, thank you, thank you! We really appreciate our customers, especially when they recognize our team members for their hard work. We are not always the cheapest auto insurance, but we are the BEST! I’m glad we were able to help you with auto and home insurance! Don’t forget that we do affordable Life insurance as well. You are appreciated Carol! - Josh Fuselier State Farm Team ❤️💪🏽🏡🚗"
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Hallie Sims

October 7, 2024

5  out of  5
rating by Hallie Sims
"Had a great and quick experience!!"
We responded:
"Glad to hear it Hallie! Thank you for the 5 Star review and allowing us to help with Auto, Home, Life Insurance needs. We are here to help! -Josh Fuselier State Farm Team 📱🚗🏡❤️"
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Johnathan Boudreaux

October 2, 2024

5  out of  5
rating by Johnathan Boudreaux
"10/10 would recommend Josh and his team! Been having issues with other insurance companies and with one phone call to Josh all of our issues were resolved. He had us signed and insured within an hour, and after seeing what he offered it was a no-brainer! Glad to know we have someone we can trust on our side now. Thanks Josh!"
We responded:
"Brud, thank you for the 5 STAR REVIEW and all the kind words! Homeowners Insurance is tough for Northeast Louisiana right now and I was thankful that you were eligible. That Home and Auto Insurance bundle is the real deal. Thank you for trusting us with your families insurance needs! You are appreciated! -Josh Fuselier 💪🏽🚗🏡❤️"
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Parker Robinson

September 25, 2024

5  out of  5
rating by Parker Robinson
"State Farm reached out to me and thankfully I picked up the phone. I told them I was not happy with how much I am currently paying for car insurance and they got me a quote that made me think that there's some kind of catch. I was able to keep everything the same for insurance options, but at about half the cost!!"
We responded:
"Glad we called Parker, and thankfully you picked up! You and the 5 Star review are appreciated! The company and coverage are very important but we are also aware that everyone shops Auto insurance and Home insurance on price. State Farm has an old reputation of not having the cheapest auto insurance but we are finding that people are pleasantly surprised after we quote them. Thanks again, Parker! -Josh Fuselier State Farm 🏡🚗"
Profile photo of Carolina Pacheco

Carolina Pacheco

September 25, 2024

5  out of  5
rating by Carolina Pacheco
"Josh and his team are super helpful. Quick and speedy service. Aileen helped me change my payment method in no time. She has such a great personality. Would recommend joining Josh's family."
We responded:
"Thank you so much Carolina! You are appreciated and thank you for trusting us with your insurance needs! -Josh Fuselier State Farm Team 📱❤️🏡🚗"
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Melanie Mock

September 11, 2024

5  out of  5
rating by Melanie Mock
"I love Ashlyn! She’s a wonderful person to ask questions. She will do her very best to get answers and calls you back immediately!"
We responded:
"Melanie, thank you for best Google review and for the kind words about our team member Ashlyn. We strive to provide Word Class Customer Service and she is a large part of that. You are appreciated Melanie and do not hesitate to contact us for your Life Insurance needs. - Josh Fuselier State Farm Team :)"
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Olivia Carson

September 5, 2024

5  out of  5
rating by Olivia Carson
"Josh Fuselier- State Farm Agency has the best team. They have a great hometown feel, you’ll leave feeling that you’ve visited with family and friends. Our needs were met with enthusiasm and efficiency."
We responded:
"Thank you Olivia! You are APPRECIATED! Whether it’s home insurance, Auto, or Life insurance we are here to help. -Josh Fuselier State Farm Team ⭐️❤️"
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Tobias Spring

September 5, 2024

5  out of  5
rating by Tobias Spring
"Josh was outstanding! He made everything very easy for me and help me understand exactly what I was getting. He answered all my questions with professionalism and patience. If you need life insurance or any insurance I highly recommend Josh and State farm!"
We responded:
"Thank you Thank you! We love life insurance and one of the main reasons why is that life insurance is the ultimate love letter to your loved ones that are left with your loss. Life insurance customers are my kind of people! -Josh Fuselier ❤️💪🏽🫡"
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Matthew McFarlin

September 5, 2024

5  out of  5
rating by Matthew McFarlin
"Working with Statefarm the last few years has been such a great experience! Ashlyn McKinney has made everything very easy to do business and is always professional. She is a vital asset to the StateFarm team."
We responded:
"Matthew, thank you for the highest Google Review and for recognizing Ashlyn for her excellent customer service. It’s been a pleasure serving you and you are appreciated brother! -Josh Fuselier Josh Fuselier State Farm"
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Zeb Elliott

August 6, 2024

5  out of  5
rating by Zeb Elliott
"Heather & Ashlyn were Absolutely amazing 🤩 Professional, Super friendly, and Knowledgeable! My current homeowners insurance was no longer providing service for Louisiana, I reached out to Josh Fuselier office and was provided an awesome quote on my Auto & Home. I Love it here!"
We responded:
"Zeb, thank you for the great review and the kind words about our team! They truly care about helping our customers and community. Homeowners insurance is a hot topic right now so thank you for letting everyone know how we were able to help with your Home and Auto Insurance. Welcome to our agency and our little family. -Josh Fuselier State Farm Team ❤️⭐️🙏"
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Randi Elliott

July 25, 2024

5  out of  5
rating by Randi Elliott
"Josh and his team are amazing! We’ve recently had to change homeowner insurance providers and Heather made it the easiest transition. Not only is our premium over $500 less, but our coverage is exponentially better than other providers. Not to mention the great coverage we’re already getting on our vehicles AND the discount you get for multiple policies! Customer service is above the rest! If you need insurance, call Josh!!!"
We responded:
"WOW 🤩 Thank you for acknowledging our Agency and team. Our goal is to provide excellent customer service and help our customers and community through insurance. We all have to have insurance so we set out to help others understand the power of bundling your Auto Insurance, Home Insurance, and even Life Insurance! It’s what we love to do! -Josh Fuselier State Farm Team ❤️📲👍🏼"
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Ebony Ward

July 25, 2024

5  out of  5
rating by Ebony Ward
"State farm josh fuselier west monroe branch is the best. They take care of all our needs and Ms Kelly is the best. Aileen is wonderful."
We responded:
"Thank you so much for recognizing Mrs. Kelly for her excellent customer service. We agree with you Ebony, she is the best! Ebony, you already know but others may not... Weather it is Auto Insurance, Home Insurance, or Life Insurance we have specially trained Agents that will take the time to understand and meet your needs. We appreciate you! - Josh www.savewithjosh.com"
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laura fields

July 22, 2024

5  out of  5
rating by laura fields
"I am so grateful that I was able to change my auto and homeowners insurance to Josh Fuselier State Farm! I was with another insurance company for over 7 years & the money I have saved has been great but, the BEST part are the incredible agents & office staff. They are unbelievably efficient, organized & professional with a remarkable sense of truly caring about me not just as a customer but, as a person. If you have not called to compare rates do yourself a favor & call today!! Get insured with the BEST with Josh Fuselier State Farm Insurance. Excellence with every call!"
We responded:
"Laura, thank you for the 5 Star Review! Kelly let me know you stopped by this morning and was loving on us. I appreciate that more than you know! I drive them hard, and I don't always stop to show them the appreciation they deserve. Thank you again! -Josh Josh Fuselier State Farm"
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Daphne Rowe

July 11, 2024

5  out of  5
rating by Daphne Rowe
"Ashlyn went above & beyond to try to assist me with a very different situation I'm in. She is the sweetest!!"
We responded:
"Daphne, thank you for recognizing Ashlyn and what she loves to do for our customers and community. She believes in providing excellent customer service and it’s always great to recognized for it. You are appreciated! -Josh Fuselier State Farm Team ❤️🇺🇸📲"
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Jenn B

July 10, 2024

5  out of  5
rating by Jenn B
"Ashlyn at this office is not only kind, but efficient and professional. I really appreciate her."
We responded:
"Thank you for the great review and the kind words! We really appreciate Ashlyn as well. She is part of our World Class Customer Service Team and she loves what she does! Thank you again, Josh Fuselier State Farm Team"
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kelly Parker

July 9, 2024

3  out of  5
rating by kelly Parker
"Edit:7-8-24 I've been with Josh for many years. I originally had several policies with him. As of now, I only have a few. (7-8-24) The staff he has now is terrible. I changed my rating from a 5 to a 3. Really unfortunate that he has people working for him that are rude, incompetent, and really just don't care. Josh is amazing, his staff is not. I have moved what I could to Buddy Wood State Farm out of Natchitoches."
We responded:
"Kelly, of course I’m disappointed reading this as much as I know you are in feeling like you had to write it. You are welcome to send me an email with your concerns and you know I will do what I’m able to to help. Please let me know in the email if this is Auto Insurance, Homeowners Insurance, or Life Insurance related. josh@savewithjosh.com I look forward to hearing from you! -Josh 📲📧❤️"
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Andrew Joiner

June 28, 2024

5  out of  5
rating by Andrew Joiner
"After shopping around for homeowners insurance as well as insurance for multiple autos, Heather was able to get me the best price I could find. Not only was their price the best for the most coverage, their responsiveness was unmatched as well. A hassle free experience by a kind and professional team. Highly recommended!"
We responded:
"Thank you Thank you Andrew! Excellent customer service is goal and thank you for recognizing that we hit our mark. We provide Auto, Home, Life, Business insurance but what we often leave out is the customer service. Thank you again for trusting us with your business! ❤️ Josh Fuselier State Farm Team"
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Steve Graves

May 30, 2024

5  out of  5
rating by Steve Graves
"I would recommend Josh Fuselier. State Farm Agency to anyone who wanted Great Service from people who make all their customers feel special, and take care of anything that comes up."
We responded:
"Steve, thank you for ⭐️⭐️⭐️⭐️⭐️ 5 Star review and the glowing recommendation. I have to add that your patience and willingness to understand what we do for our customers makes it a pleasure to be your State Farm insurance agency. You are appreciated! 👍🏼🏆❤️"
Profile photo of IDM AUTO SALSES LLC

IDM AUTO SALSES LLC

May 16, 2024

5  out of  5
rating by IDM AUTO SALSES LLC
"Big shout out to Heather Reynolds and Lisa Reppond for helping me with my new business. These ladies are awesome and amazing and know what to do. Y'all have given me peace of mind. Thanks so much for all y'all's help."
We responded:
"We certainly appreciate you and the kind words Mr Jack! We think they are great too. They certainly have servant’s hearts. Thank you again for trusting us with your business insurance. -Josh Josh Fuselier State Farm "
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Andy Randolph

March 28, 2024

5  out of  5
rating by Andy Randolph
"This rate and review is subject to change based on the owners response..... I changed from another major insurance company to this agent with State Farm a few months back. I needed to add another vehicle to it last week, so I reached out to the person who originally wrote my policy with this agency. He never returned my calls or answered my text. I called the main number to the office and the person that took the call happened to have the same first name as the person that wrote my policy. He informed me that the other person with that name no longer worked there but he would have someone call me back to add the vehicle to my policy. I am still waiting on that phone call. Update; The owner did reach out and made this right. Not sure where it all went wrong however, he did get someone on it had it straightened out in just a few hours. Thanks again Josh and Leslie for your prompt response and getting the coverage I needed."
We responded:
"Update: Andy, we take total responsibility for any mistake made and thank you for allowing us to correct it. Our goal is excellent customer service and you and your review are appreciated! Hi Andy, I understand and empathize with your issue. Unfortunately for my agency and business you reviewed the wrong agent and agency. This is Josh Fuselier State Farm and after review, your are with another local agent, and have not been with my agency. We would appreciate withdrawal of the review. I would also like to help and provide the information regarding the right agency. Please give me a call 📱 318-436-2886. Thank you and I hope you can get your issue resolved 👍🏼"
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Stephanie Calvert

March 26, 2024

5  out of  5
rating by Stephanie Calvert
"Landon was very helpful & persistent! He answered all questions & handled himself very professionally!"
We responded:
"Thank you for recognizing Landon and what we do here at Josh Fuselier State Farm agency. I know Landon is still working on things for you but let me be the first to say welcome to the Josh Fuselier State Farm family! Whether it’s Life Insurance, Auto Insurance, Homeowners or Health we are here to help! -Josh 🚗🏠❤️ "
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Ashley Shope

March 21, 2024

5  out of  5
rating by Ashley Shope
"Lisa reached out to me and asked about giving me a quote for my auto insurance. I said of course not expecting much of a difference of what company I was with because I had been with them for many years along with having two teenage drivers on our policy. I quickly received a call back from her with my quote that blew my previous policy out of the water. Lisa quoted me with additional add ins that I never thought of having nor did my previous insurance company inform me that I could be offered. I’m just days I was fully insured with State Farm. Thank y’all for your amazing customer service and helping me save but also giving me the benefit of offering further coverage!"
We responded:
"Thank you for deciding to give us an opportunity Ashley. Lots of folks say the same thing and are very reluctant to change Auto and Home insurance but we make the change as painless as possible. Thank you again for the opportunity and welcome to the Josh Fuselier State Farm family! ⭐️🚗🏠❤️⭐️ "