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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophia Magee

June 17, 2026

5  out of  5
rating by Sophia Magee
"I had the best experience with this particular agent because of the sweet angels that work there, Miss Randy, Anna and Mia I hope I got Anna‘s name right she was so good. They were so helpful and ease my mind when all I wanted to do was cry I can’t thank them enough."
We responded:
"What a moving review, THANK YOU! When most reviews are searched or made it’s all about cheap auto insurance and saving money on homeowners or who is the best life insurance agent in my area, but this speaks to what it’s all about! We have worked hard to build a knowledgeable and hard-working team, but you can’t train empathy and these girls have it!. So whether it’s auto insurance, competitive homeowners insurance, or life insurance in Northeast Louisiana we are not only competitive with great rates, but we also have the team that cares. Thank you again Sophia, you are appreciated."
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vincegillshero

June 15, 2026

5  out of  5
rating by vincegillshero
"The service and care I have received is second to none! I cannot recommend these guys enough, I truly feel like they care about me and my family!"
We responded:
"This review made our day—thank you! We’re so glad you felt we treated you and your family with the care you deserve. We’re always working to deliver a great experience, and your feedback confirms we’re doing it right. Please share your experience with friends and coworkers looking for Auto, Home, and Life Insurance. We are here for West Monroe, Monroe, and all of our surrounding area! -Josh Fuselier State Farm and one last thing, you must be a heck of guitar player! ;)"
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Jade M

June 15, 2026

5  out of  5
rating by Jade M
"I recently contacted this office and had a great experience. The receptionist - I believe she said her name was Mia - was friendly, welcoming and professional. She was patient when answering questions and made the process feel easy and organized. It is clear she cares about making people feel comfortable and taking care of them from the moment they reach out. Great first impression."
We responded:
"Thank you for taking the time to share your experience! We are thrilled to hear that Mya made such a positive first impression. Providing friendly, professional customer service, and making Insurance simple and easy to understand is something our entire team strives for every day.
Whether someone is looking for Auto insurance, Home insurance, Life, insurance, Renters insurance, or Business, Insurance, in West Monroe, Monroe, Ouachita Parish, and throughout Northeast Louisiana, we want every interaction to be welcoming, informative, and helpful from the very first phone call.
We truly appreciate your kind words about Mya’s patience and professionalism. Thank you for trusting our agency, and we look forward to helping you with your insurance needs for years to come. -Josh Fuselier State Farm"
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Joshua Roper

June 8, 2026

5  out of  5
rating by Joshua Roper
"Very polite, and helpful."
We responded:
"Joshua, thank you for the 5-star review! We appreciate the opportunity to help with your insurance needs. Our teen strives to provide friendly, professional service while helping families and businesses find the right auto insurance, home insurance, life insurance, and business insurance coverage. Thank you for trusting Josh Fuselier State Farm in West Monroe. We’re proud to serve customers throughout West Monroe, Monroe, Ouachita Parish, and Northeast Louisiana, and we look forward to being here whenever you need us."
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Dale Taylor

June 8, 2026

4  out of  5
rating by Dale Taylor
"Megan is great to work with!"
We responded:
"Dale, thank you for taking the time to leave Megan and our team a review! We’re glad she provided the friendly and professional service we strive for every day. At Josh Fuselier State Farm, we’re committed to helping individuals and families throughout West Monroe, Monroe, and Northeast Louisiana with their auto insurance, home insurance, life insurance, and business insurance needs. We appreciate the opportunity to serve you and look forward to being your trusted insurance agency for years to come."
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Elliot Epperson

June 5, 2026

5  out of  5
rating by Elliot Epperson
"Josh’s team is great! Very professional & more than willing to help. Walked in with some questions about policies & then left with a strong sense of confidence that things were handled appropriately. Even saved some money due to the ladies checking over things."
We responded:
"Elliott, thank you for your kind words and for trusting our team. We are grateful for the opportunity to help with your insurance needs. At Josh Fuselier State Farm, we strive to make sure our customers understand their coverage options, and feel confident that their Auto, home, and life insurance policies, protect what matters most. We’re glad we could answer your questions, review your coverage, and help you save money. Providing personalized insurance recommendations and exceptional. Customer service is what our team is all about. Thank you for choosing Josh Fuselier State Farm in West Monroe. We appreciate your business and look forward to serving your Insurance needs for years to come!"
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Bentley Brodnax

June 2, 2026

5  out of  5
rating by Bentley Brodnax
"You have the greatest group of people working for you. Megan is the best always trying to sell another policy. Thanks and keep up the good work"
We responded:
"Thank you Bentley! Everyone knows we provide competitive Home and Auto insurance in West Monroe and Monroe! Megan is usually educating and informing our customers about Life insurance and our awesome Supplemental Health Plan. She is really good at reminding people to not wait! Appreciate you and the kind words! -Josh Fuselier State Farm"
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truett flowers

May 29, 2026

5  out of  5
rating by truett flowers
"Randi and Conner have been great"
We responded:
"Thank you Truett! Josh Fuselier State Agency loves to save customers money on Home and Auto Insurance. You are appreciated! "
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Trey Johnson

May 20, 2026

5  out of  5
rating by Trey Johnson
"Megan is always there to answer any questions or concerns I may have with my policies. I’m always notified in advance if there are any changes about to take place. They are great people to do business with."
We responded:
"Thank you Trey! Everyone knows we offer Auto, Home, and Life insurance but they wouldn’t know about our excellent customer service without good customers like you giving us a five star review. You are appreciated! -Josh Fuselier State Farm
Home, Auto, Life, Supplemental Health Insurance "
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Mike Dickey

May 7, 2026

5  out of  5
rating by Mike Dickey
"Their great to have insurance with, Megan is a super help!!!"
We responded:
"Thank you for the kind words! We needed to hear them this week! I believe in my team and I believe in State Farm. IMO there’s never been a better time to be with State Farm and Josh Fuselier Agency. "
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Bridgette Vessel

May 1, 2026

5  out of  5
rating by Bridgette Vessel
"Stopped in recently and had a really good experience. The staff was friendly, everything was handled quickly, and you can tell they actually care about helping people instead of rushing them out. Definitely coming back."
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B Sorensen

April 1, 2026

5  out of  5
rating by B Sorensen
"Very friendly and helpful in assisting in all my insurance needs ."
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Blake Duncan

March 27, 2026

5  out of  5
rating by Blake Duncan
"Megan is such a helpful agent! So glad to be able to work with her :)"
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Casey Buse

March 18, 2026

5  out of  5
rating by Casey Buse
"Fantastic customer service and reasonable prices, HIGHLY recommend! Jodi did a great job of explaining everything and making the process super easy."
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Susan Linzay

March 18, 2026

5  out of  5
rating by Susan Linzay
"Megan was incredibly helpful and easy to talk to. She answered all my questions clearly Highly recommend!"
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Jamila Francesca

March 14, 2026

5  out of  5
rating by Jamila Francesca
"Megan made my process so smooth and easy when signing up for my life insurance policy.She was also very personable and knowledgeable, didn't rush through the process at all. She wanted to make sure I knew everything about my policy..Thank you for your kindness and great customer service ."
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Michael Judd

March 4, 2026

5  out of  5
rating by Michael Judd
"Fast and superbly friendly service. I was greeted warmly when I walked in by Megan, and she accomplished what I needed within minutes. I wish I could leave more stars!"
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Kristy B

February 25, 2026

5  out of  5
rating by Kristy B
"Thank you so much to Megan N for helping my father get switched with lower rates and being patient with him!! You are the best!!"
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Glory Devine

February 5, 2026

5  out of  5
rating by Glory Devine
"This 2026 storm has been devastating to our community, but it's good to have an insurance provider with employees that show empathy and sympathy and understand the fear that we're going through. Heather, the receptionist, showed me that type of care and understanding.
G. Devine"
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papa55john

January 30, 2026

5  out of  5
rating by papa55john
"I wasn't even insurance shopping & Josh reached out to me asking if I would like some quotes. He put me in contact with Mickayla & now I'm a State Farm customer with $75/month more in my pocket, all handled with ease over the phone. Can't recommend enough! Thanks y'all!"
We responded:
"Thank you so much for the great review! We love helping people save money, and I would be willing to bet your coverage is better as well! Thank you for taking the time to leave us a great review. -Josh Fuselier State Farm "
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Cindy Haynes

January 19, 2026

5  out of  5
rating by Cindy Haynes
"Meagan is top notch... she immediately handled my issue with my car insurance. Glad I am insured with Josh Fuselier!"
We responded:
"Thank you Cindy! Welcome to the JFA family. 🫶🫡"
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kellie Hillman

January 15, 2026

5  out of  5
rating by kellie Hillman
"Exceptional service. Quick responsive to all of my questions and needs. Professional and friendly."
We responded:
"Thank you Kellie! Our customers are our priority. You are appreciated! 🫶⭐️"
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Graham Smith

January 9, 2026

5  out of  5
rating by Graham Smith
"Randi made dealing with my accident claim a pleasure and I can't say enough about how professional, cordial, and helpful she was. I had dreaded dealing with the process but no more. Randi excels!!"
We responded:
"Thank you Graham! Randi is our claims specialist and I agree with you she’s GOOD!! She is who you want to be working with in your time of need. 💪🏽🫶🫡"
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José Flores

January 5, 2026

5  out of  5
rating by José Flores
"They just reduce my payment for my house insurance, great service. Thank you Megan."
We responded:
"Glad we could help José! Our Homeowner rates are VERY competitive and our coverage is the best. You are appreciated José! "
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Tristan Crocker

December 22, 2025

5  out of  5
rating by Tristan Crocker
"Megan went above and beyond to get me new quotes all in the same day!"
We responded:
"Thank you Tristan. Megan believes in excellent customer service and loves helping customers with Auto, Home, Health, and Life Insurance. "